Privacy Policy

1. Who We Are

The data controller for this website is:

Foxglen Review Ltd
14 Clerkenwell Green
London, EC1R 0DP
United Kingdom
Email: privacy@motionwash.world
Telephone: +44 20 7946 0812

2. What Personal Data We Collect

We collect the following categories of personal data, depending on how you interact with this website:

Data Category	Examples	Source
Identity data	Full name	Order form, contact form
Contact data	Phone number, email address	Order form, contact form
Transaction data	Product ordered, price, UTM/click IDs	Order form submission
Technical data	IP address, browser type, device, pages visited	Cookies, server logs (if analytics consented)
Marketing preferences	Cookie consent choices	Cookie banner

We do not collect special category data (e.g. health data, biometric data) through this website. We do not knowingly collect data from children under 18.

3. How We Use Your Personal Data

Purpose	Lawful Basis (UK GDPR Art. 6)
Processing and fulfilling your order	Art. 6(1)(b) - performance of a contract
Responding to contact form enquiries	Art. 6(1)(b) - pre-contractual steps / Art. 6(1)(f) - legitimate interests
Processing returns and refunds	Art. 6(1)(b) - performance of a contract; Art. 6(1)(c) - legal obligation
Analytics - understanding site usage (Google Analytics)	Art. 6(1)(a) - consent (via cookie banner)
Advertising measurement (Google Ads)	Art. 6(1)(a) - consent (via cookie banner)
Complying with legal and regulatory obligations	Art. 6(1)(c) - legal obligation

4. Cookies and Tracking Technologies

We use cookies and similar technologies on this website. Full details are set out in our Cookie Policy. In summary:

• Strictly necessary cookies are always active and do not require consent.
• Analytics cookies (Google Analytics) are only set after you click "Accept All" on our cookie banner.
• Advertising cookies (Google Ads conversion tracking) are only set after consent.

We implement Google Consent Mode v2. All non-essential cookies default to denied until you make a choice. You can change your preferences at any time by clicking the "Settings" button on the cookie banner.

5. Data Sharing and International Transfers

We share your personal data with the following categories of recipients:

• Order fulfilment partners - to process and dispatch your order (operating in the UK/EEA).
• Google LLC - analytics and advertising services (USA). Google processes data under Standard Contractual Clauses and its EU-US Data Privacy Framework commitments. See Google's Privacy Policy.
• Payment processors - if applicable, for secure transaction processing.
• Legal and regulatory authorities - if required by law.

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

6. Data Retention

• Order data - retained for 6 years from the date of the transaction (UK tax and contract law requirements).
• Contact form data - retained for 12 months from the date of your enquiry, unless ongoing correspondence requires longer retention.
• Analytics data (Google Analytics) - data retention in Google Analytics is set to 14 months.
• Cookie consent records - retained for 12 months from the date of consent.

7. Your Rights Under UK GDPR

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

• Right of access - to request a copy of the personal data we hold about you.
• Right to rectification - to request correction of inaccurate or incomplete data.
• Right to erasure - to request deletion of your data in certain circumstances ("right to be forgotten").
• Right to restrict processing - to request that we limit how we use your data.
• Right to data portability - to receive your data in a structured, machine-readable format.
• Right to object - to object to processing based on legitimate interests or for direct marketing.
• Rights related to automated decision-making - we do not carry out automated decision-making or profiling that produces legal or similarly significant effects.
• Right to withdraw consent - where processing is based on consent, you may withdraw it at any time (e.g. via the cookie banner). Withdrawal does not affect the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us at privacy@motionwash.world or by post to the address in section 1. We will respond within one calendar month.

8. Right to Complain to the ICO

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113

We would, however, appreciate the chance to address your concerns before you approach the ICO. Please contact us in the first instance.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Our website is served over HTTPS. Access to personal data is restricted to authorised personnel only.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically. Material changes will be communicated via a notice on the website where reasonably practicable.